TERMS

Terms of Use

Effective date: September 27, 2026 · Version 2026-09-27

How to read this document

This page is the agreement. The prose under each heading is what you are agreeing to, and it is written to be read rather than skimmed past.

Scattered through it you will also find boxes marked In plain terms, and a worked examples section near the end. Those are explanations. They are there because a clause you did not understand is a clause you did not really agree to, and because the practical meaning of a term is often not obvious from its wording. They are explanatory only: where an explanation and the operative wording appear to differ, the operative wording governs, and nothing in an explanation creates, varies or removes an obligation.

Three things worth knowing before you start, each of which has its own section below:

• Nothing is charged during the demo, because no payment method is taken during it. See What you pay.
• The software does not act on your behalf. Communications are drafted and require a person to send them; no money is moved by the service at all. See Human approval.
• This is not advice and not a guarantee. It is software-assisted analysis, and findings are opportunities to review rather than amounts established as owed. See Not legal, accounting, tax, or collection-agency advice.

Use of the service

Business Revenue Recovery provides Revenue Recovery AI, software designed to help businesses review authorized financial and commercial records for potential revenue leakage, receivables, refunds, credits, and other recovery opportunities.

By using the service, you agree to these Terms and the practices described in the Privacy Policy and Security & Data Practices page.

7-Day Demo and subscriptions

New eligible accounts may receive a 7-Day Demo beginning after successful email verification. The demo may include usage limits disclosed in the application. What the demo costs, and what it does not, is stated under What you pay below.

Demo access ends when the demo period expires or applicable usage limits are reached. Existing findings and history may remain available for review, while new analyses and subscriber-only features may require an active subscription.

What you pay

The 7-Day Demo is free. No payment method is required to begin it and none is taken during it, so nothing is charged when the demo ends. A payment method is required only if you choose to subscribe, and is taken at that point, at checkout.

Paid access is offered at $99 USD per month, payable only if the demo finds recoverable revenue you confirm. If the demo finds nothing you confirm, the subscription is not charged. Subscriptions renew until canceled, and a different price applies only if it is clearly displayed at checkout. Stripe processes subscription payments.

Where Business Revenue Recovery is engaged to help recover money, a success fee of 25% applies to money actually recovered. It is charged only on money actually received; if nothing is recovered, no success fee is charged. The 25% is charged under a separate recovery engagement agreed with you in writing. The software does not calculate it, bill it, or move any money.

Find nothing, pay nothing.

What “find” means. A finding you have reviewed and accepted, not a raw flag the software produced. Revenue Recovery AI proposes; a person at your business confirms. If you look at what it found and accept none of it, it has found nothing, and you owe nothing.

What “recovered” means. Money actually received, with payment evidence recorded against the case. A promise to pay is not recovery. A case marked “recovered” without that evidence is not recovery either.

Customer data, generated outputs, and ownership

You retain ownership of and responsibility for business records and information you submit. You authorize Business Revenue Recovery and its service providers to process that information as reasonably necessary to operate, secure, support, and provide requested Revenue Recovery AI functions.

Revenue Recovery AI may create derived information such as extracted fields, findings, AI-generated reasoning, recovery cases, summaries, invoice drafts, email drafts, recovery communications, and communication-status records.

As between you and Business Revenue Recovery, and subject to applicable law and third-party rights, you may use the analyses, findings, recovery-case information, and other customer-facing outputs generated specifically for your business workspace.

Business Revenue Recovery retains its rights in the Revenue Recovery AI service itself, including software, interfaces, workflows, prompts, methods, templates, and generalized technology. Administrative or technical access needed to operate, support, secure, or maintain the service does not transfer ownership of customer data to Business Revenue Recovery.

Invoice and document drafts

Revenue Recovery AI may prepare invoice drafts or other commercial-document drafts from information available in your workspace. Drafts are assistance tools, not authoritative accounting records and not a representation that an amount is legally due.

You must review and verify every invoice or document before using it. You are responsible for confirming the correct customer or vendor, legal name, address, amount, currency, taxes, fees, credits, invoice number, due date, payment instructions, supporting evidence, and any other material term.

The service may mark information as missing, uncertain, or requiring confirmation. You must not treat unconfirmed fields as verified facts.

Who owes whom

Revenue Recovery AI may support different money directions, including a customer owing the business, a vendor or other counterparty owing the business a refund or credit, or the business owing a counterparty.

You are responsible for confirming who owes whom before sending an invoice, demand, refund request, credit request, or other communication. The service must not be used to intentionally reverse the direction of an obligation or demand payment from a party when the available records indicate the business owes that party.

AI-assisted emails and recovery communications

Revenue Recovery AI may generate editable email or message drafts using authorized workspace information. Generated communications are drafts requiring human review. Draft generation is separate from sending.

Where outbound sending is enabled, a user must review the recipient and message and take an explicit human-triggered send action. Revenue Recovery AI does not authorize a user to contact a person or organization the user is not legally or contractually permitted to contact.

You are responsible for the accuracy, tone, legality, recipients, attachments, claims, payment instructions, and commercial consequences of any message you send.

Reply and response monitoring

Where response monitoring is enabled, the service may use message identifiers, thread identifiers, sender and recipient information, timestamps, delivery metadata, and message content needed to associate a reply with a tenant-scoped recovery case or communication thread.

A reply, delivery event, or automated provider event does not by itself prove that an amount is owed, paid, disputed, or resolved. Users remain responsible for reviewing responses and deciding whether a recovery case or business record should change.

Revenue Recovery AI will not treat an inbound message as authority to automatically send a new demand, issue a refund, charge a customer, or change monetary calculations unless a separate user-approved feature and applicable safeguards expressly support that action.

Communications compliance and consent

You are responsible for complying with laws, contracts, industry rules, opt-out requests, consent requirements, anti-spam requirements, debt-collection restrictions, privacy obligations, and other rules that apply to your communications.

You must not use the service to harass, threaten, deceive, impersonate, unlawfully collect a debt, send misleading payment demands, or continue contacting a recipient when applicable law or a valid request requires communications to stop.

Not legal, accounting, tax, or collection-agency advice

Business Revenue Recovery and Revenue Recovery AI are not a law firm, collection agency, accounting firm, tax advisor, or guarantor of payment or recovery. The service provides software-assisted analysis and workflow support.

You are responsible for obtaining qualified professional advice when legal rights, tax treatment, accounting treatment, regulated collection activity, contractual disputes, or other professional judgments are involved.

Authorized information only

You may upload, import, or enter only information that you are authorized to access and process. You are responsible for the accuracy, legality, and appropriateness of information you submit and for minimizing unnecessary sensitive data.

AI analysis is not a guarantee

Findings generated by Revenue Recovery AI represent potential opportunities and may require additional review. They do not guarantee that money is owed, collectible, refundable, recoverable, or legally enforceable.

AI-generated output can contain errors, incomplete interpretations, or outdated assumptions. Customers are responsible for validating relevant source records before relying on an analysis or communication.

Human approval

Customers remain responsible for reviewing findings, confirming evidence, validating money direction and amounts, and deciding whether any recovery action should be approved.

Features that contact external parties are intended to require an explicit human action rather than autonomous customer or vendor contact unless a separately disclosed and approved feature states otherwise.

Third-party services

The service may depend on third-party providers including Render, OpenAI, Stripe, Twilio Verify, and Twilio SendGrid. If outbound or inbound communications features are enabled, a communications provider may process recipient/sender information, message content, message identifiers, delivery events, and replies needed to provide those features.

Provider availability, security, processing locations, and retention practices are also governed by those providers' systems and agreements.

Subscription cancellation and data deletion

Canceling a subscription does not delete the business workspace or saved analyses. Billing cancellation and data deletion are separate actions.

A business Owner may use supported application controls to delete an individual analysis or permanently delete the business workspace from active application storage, subject to confirmation, authentication, applicable billing-state rules, and technical limitations disclosed in the application.

Data export and privacy requests

A business Owner may use supported controls to download a JSON export of business data currently saved in Revenue Recovery AI. Authentication secrets, internal security information, provider secrets, and other excluded categories may not be included.

Signed-in users with a verified email address or verified phone number may use authenticated Data & Privacy controls to submit an Access, Export, Correction, Deletion, or Other privacy/data request. Customers can review requests submitted by their own signed-in account.

The request workflow is an operational method for receiving and handling requests and does not expand or limit rights that may apply under law or contract.

Backups and retention

Deleting active application data does not mean the same information disappears immediately from every historical backup or provider-managed snapshot. Backup and provider-retention practices are described in the Privacy Policy and Security & Data Practices page.

Not a system of record

Revenue Recovery AI is an analysis and recovery-support tool, not your authoritative accounting, invoicing, contract, email, or document-storage system. Customers should retain original business records independently.

Acceptable use

The service must not be used to access information without authorization, impersonate another party, fabricate invoices, intentionally misrepresent amounts or money direction, bypass access controls, send unlawful communications, or conduct unlawful collection activity.

Account security

Users are responsible for safeguarding credentials, using available security controls appropriately, and promptly reporting suspected unauthorized access.

Service availability

Business Revenue Recovery works to maintain a reliable service, but access may be interrupted by maintenance, software changes, infrastructure or provider outages, security events, legal requirements, or other operational needs.

Service discontinuation

If Business Revenue Recovery plans to discontinue the service, it will use reasonable efforts, where practicable, to notify active customers and provide an opportunity to export supported customer data and request deletion of active workspace data before shutdown.

Advance notice or continued access may not be possible where service availability ends unexpectedly because of a provider failure, security event, legal requirement, emergency, or other circumstance outside Business Revenue Recovery's reasonable control.

Worked examples

These walk through how the terms above apply in four ordinary situations. They are explanatory only and do not vary the terms. The figures are invented for the purpose of the example and describe no customer.

You run the demo and accept nothing

You upload four invoices and a contract. The analysis proposes three findings. You read the evidence on each, disagree with all three, and accept none.

Nothing has been found, in the sense this agreement uses the word, because a finding is one you have reviewed and accepted. No subscription starts. No payment method was ever taken, so there is nothing to cancel and nothing to claim back. You may keep the workspace and the analyses, which stay readable.

You accept a finding and then recover nothing

You accept a finding of $4,000, subscribe at $99/month (payable only on a finding you confirm, which this is) and approve a recovery email. The customer disputes it and pays nothing.

The subscription is payable, because it is triggered by your confirmation of a finding rather than by the outcome. The 25% success fee is not, because it applies only to money actually received and nothing was received. The subscription is month to month with no minimum term, so you may cancel it.

Money arrives, and then comes back

A customer pays $4,000 against a recovery case. Six weeks later the payment is reversed.

The amount was recovered and then was not. The service will not count an amount that has no accepted payment evidence behind it, and the success fee follows the money rather than the case status, so a reversal takes the amount back out. Marking a case recovered does not make it so in either direction.

The analysis points the wrong way

A finding reports a $2,400 gap between a contract rate and an invoice. Reading the records, the gap is there because your business overcharged, not because the customer underpaid.

You reject the finding; it counts for nothing. The clause under Who owes whom places the obligation to confirm direction on you before anything is sent, and this is exactly the case it is written for. The correct action here runs the other way (a credit rather than a demand) and that is a decision for your business to make.

Changes

These Terms may be updated as the product, business, providers, or legal requirements develop. Material changes will be reflected by an updated effective date or version on this page.

Contact

Questions regarding these Terms can be sent to hello@businessrevenuerecovery.com.